
Lipid Optimisation Programme
Patient Information
Delivered in collaboration with


Your cholesterol appointment
We have sent you a text message. It invites you to a phone appointment about your cholesterol. This page explains why, what will happen, and how to book.
Is the text message genuine?
Yes. We know that an unexpected NHS text can look like a scam. Here is how to check ours.
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it comes from 07414 650801
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the link takes you to patient.england.medicus.health
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all content related to the programme is a web address that ends in .nhs.uk
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it will ask for your date of birth, so we know it is really you
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we will never ask for your bank details or card details
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we will never ask you to pay for anything
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we will never ask for your NHS login password
If you are not sure, do not use the link. Call us on 0118 227 4995 instead. We will book your appointment over the phone.
How to book
There are two ways to book.
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Tap the booking link in your text message and pick a time that suits you. It will ask for your date of birth.
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Call us on 0118 227 4995, Monday to Friday, 9am to 5pm. We will book it for you.
About the appointment:
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it is by phone, so you do not need to travel
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it lasts about 15 minutes
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you can choose from a range of dates and times
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there is no charge
Lost the text? Link not working? Would you rather speak to a person? Call 0118 227 4995, Monday to Friday, 9am to 5pm.
Who we are
The Berkshire West Lipid Optimisation Programme is run by The Primary Care Alliance CIC. We are an NHS organisation, owned and run by local GP practices.
We are a community interest company, which means we are not run for profit. Any money we make goes back into local care, and there is never a charge for your care.
We work with Royal Berkshire Hospital and with GP practices across Reading, Wokingham and West Berkshire. We also run other local services, including the Urgent Care Centre and the Women's Health Hub.
This programme combines your GP's knowledge of you with specialist expertise in cholesterol, so you can get the right treatment sooner.
Frequently asked questions
Contact Us
Phone: 0118 227 4995
Monday to Friday, 9am to 5pm
This service is not for urgent problems.
If you have chest pain, or any sign of a stroke such as sudden weakness in your face or arm, or trouble speaking, call 999 straight away
For other urgent health worries, call 111 or contact your GP practice.